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Shipping Policy

Introduction: Our Shipping Policy contains the terms and conditions related to the shipping of our products for our valued customers.

Processing Time: Orders are typically processed and shipped within 1-3 business days after payment is received. Processing times may be slightly extended during peak seasons or promotional periods.

Shipping Costs: Shipping costs are calculated based on the weight of the products and the delivery location. The total shipping cost will be displayed on the checkout page before you complete your purchase.

Shipping Methods: We offer domestic shipping services within Turkey and international shipping options to other countries. Estimated delivery time and cost may vary depending on the selected shipping method and your location.

Order Tracking: Once your order has been shipped, we will send you a confirmation email containing a tracking number. You can track the status of your shipment using the provided tracking number, either through our website or the designated carrier's website.

Delivery Address: It is the customer's responsibility to provide accurate shipping information. We accept no responsibility for delays or additional charges resulting from incorrect or incomplete delivery addresses.

Undeliverable Packages: If a package cannot be delivered due to an incorrect address or is returned to us, the customer will be responsible for any additional shipping costs incurred to resend the package.

Delivery Issues: If you experience any issues with the delivery of your order, please contact our customer service team immediately, and we will assist you in resolving the issue.

Contact Information: If you have any questions or concerns regarding our "Shipping Policy," please contact us at:

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